Terms and Conditions (edit. July 1, 2023).
1. General provisions..
1.1. You declare that you are an adult, or your parent or custodian is aware of and has allowed you to view the pages of the Replika online store (hereinafter referred to as the Store) at the address on the Internet https://reenact.store and shopping in this store. You declare that you will not use the goods purchased here for the purpose of promoting any political ideas, free interpretation of history, insulting the fallen and the living, extremism and illegal actions.
1.2. The goods are intended for military-historical reenactment for the purpose of studying history and patriotic education; for creating costumes for theatrical and film/video plays condemning nazism and fascism; as well as for exhibiting in museums of military history or private collectioning. The Store forms an assortment of goods solely guided by the demand for them. The Store does not use its products to promote any political ideas or movements, does not pursue any ideological goals.
1.3. You have studied the legislation of your country and fully understand that:
a) the movement (delivery) of goods is regulated by postal rules (rules of delivery services), which may restrict or prohibit the delivery of certain goods to your address.
b) the movement of goods across the state border is controlled by the customs, which can check the contents of the parcel, refuse import or impose a customs duty.
c) in your country there may be special rules for the import and handling of such items as: military insignia and awards, food, cosmetics, paint, printed materials, copies (replicas) of items, parts of weapons, etc.
1.4. The Buyer (hereinafter: an individual or a legal entity who made an order in the Store) is responsible for the purchased goods. In particular, for using them for other purposes, both from a technical and moral point of view. The Store is not responsible and does not compensate the Buyer for losses in case of violation of any rules and legislation (including local ones, that is, valid only in his country or administrative unit) even if the Buyer didn 't know about them. The Store operates in the legal field of the Russian Federation and complies with international standards.
1.5. These Terms and Conditions is a universal contract between the Store and the Buyer. At the request of the Buyer, the contract may be executed in writing. The contract can be concluded with both an individual and a legal entity.
1.6. The Store has the right to refuse further service to a customer by notifying him in writing in advance in any way.
2. Product selection and order.
2.1. The buyer chooses the product, guided by illustrations, description and information on the availability of goods.
2.1.1. The buyer determines his/her size on its own by reading the product description, supporting articles on our website or consulting with the Store. The store is not responsible for the buyer's choice.
2.1.2. Facebook Instagram, WhatsApp (WhatsApp), Viber (Viber), Telegram (Telegram), via SMS, via groups in social networks (Vkontakte, Facebook, Instagram). However, information about the orders made (composition, order status, parcel track number) and actions with them (add/exclude goods from the order, change the payment/delivery method) can only be obtained by e-mail from the address specified in the order. This is due to the peculiarities of the work of the store administrator and the personal data policy.
2.1.3. After selecting the product(s) on the Store's pages, the Buyer puts them in the Shopping Cart. The Buyer may request assistance of the Store during ordering, the Store will immediately respond and advise the Buyer. The buyer independently fills in the fields required for placing an order on the website of the Store, agrees with the Terms and Conditions and its integral parts and clicks the Order button, which confirms and completes his order. The Store does not accept orders verbally, by phone, through messages in messengers or by e-mail.
2.1.4. The name and address of the recipient for orders to Russia must be filled in with Cyrillic letters (in Russian), and for delivery to other countries (except Russia) with Latin (in English). The Latin alphabet is needed for addresses in Kazakhstan, Belarus and others, despite the use of Russian in these countries, postal addresses must be filled in with Latin letters. This applies to countries of Asia and the Middle East that have their own alphabet; postal addresses must be filled in with Latin letters. In case of violation, we may cancel the order and ask you to make it again in accordance with the rules.
2.1.5. The Russian post parcel registration application does not allow the use of diacritical characters (ö, ì, ß, etc.). Please do not use these characters in the address and name, in order to avoid the possibility of errors when we register your order. Otherwise, the buyer is responsible for the parcel returned by the carrier (pays for re-delivery after specifying the address).
2.1.6. An order is considered to be made when it is assigned a serial number, and an invoice is sent to the buyer in any form. By sending the invoice to the Buyer, the Store confirms that the order is accepted, the goods are in stock and will be transferred to the buyer after payment. At the same time, the goods are reserved in the Store warehouse, and become unavailable for other customers.
2.2. By placing an order, the buyer confirms that he has the opportunity to pay for the goods before the end of the reserve period (also see paragraph 2.2.2) and will accept the goods, taking into account the delivery time. From the moment the buyer makes an order, He enters into a legal relationship with the Store and is obliged to comply with this Order.
2.2.1. The buyer must obtain the invoice-letter (or to contact the store if nothing is receipt within 1 hour after ordering), pay for the order according to the invoice and to take (pick-up) the ordered goods.
2.2.2. When the Buyer places an order, the goods are withdrawn from the free sale to the reserve, that is, they are waiting for payment. The reserve for each order lasts 1 calendar day and can be extended at the request of the Buyer. Reservation for more than 7 calendar days is not possible. If the order is not paid untill the end of the reserve period, it will be canceled, and the goods returned for open sale. The Store notifies the Buyer by email.
2.2.3. The Buyer can cancel the order at any time, including indirectly (by mean of non-payment). The absence of objective reasons for the Buyer's refusal is a violation of paragraph 1.2 of this Purchase Order and may lead to the termination of the relationship with this Buyer or limit the list of goods allowed for reservation.
2.2.4. The Buyer must fill the correct and complete shipping details. The store is only responsible for delivery to the address specified in the order.
2.2.5. The Store makes efforts to clarify the address if an employee suspects an incorrect or incomplete address or if the Buyer contacts the store on their own. Clarification or replacement of the address in the order, cancellation of the order, combining it with another order or changing content of the order can be done if the tracker has not yet been assigned. After assigning a tracker to an order, the Store may require to pay an additional 50% of the shipping cost, but not less than 2 EUR for the administration, assembly and packaging of the order. If the order has been shipped, making changes is not economically profitable. In this case, it will be cheaper to receive the order at the specified address or wait for a refund and pay for delivery again.
2.3. If possible, the purchase currency should correspond to the currency of the country to which delivery is made. The Store, in turn, applies settings on the website that determine the Buyer's country and recommend the language and settings to it. If the Buyer made and paid for the order in a currency different from the currency of the destination country (accidentally or intentionally, including using technical means, network services and settings), the Store may require that you pay the exchange difference or refuse to fulfill the purchase and sale agreement with a full refund funds to the buyer.
3. Payment and delivery.
3.1. Payment and delivery methods depend on the delivery address and the selected payment-delivery combination. Other dependencies are possible.
3.1.1. The list of countries and regions proposed at checkout is not exhaustive. It was created with the goal of being convenient for customers from countries that use our site most often, based on many years of sales statistics. If you did not find your country or region in the list, just write or call us, we will add it to the list and you will place an order!
3.2. All available payment and shipping methods, as well as shipping costs, are offered to the buyer in his Shopping Cart, if the Delivery Address block is completely filled in.
3.3. All orders must be paid in full before they are shipped. We do not send the goods with payment on delivery.
3.4. The Store sends orders to the Buyers within 2 (two) business days following the day of payment (if payment is received before 17:00 Moscow time). Saturdays, Sundays and public holidays are not business days (please keep this in mind when placing your order). We do answer your questions, assemble orders, but do not ship them on non-business days.
3.5. The Store does not deliver the goods on the day of the order.
3.6. The Store may offer other payment and shipping methods at the buyer's request.
3.7. The Buyer is obliged to receive the goods, while complying with the requirements of local legislation (including customs) and the postal service. The buyer is obliged to track the parcel and take actions to receive it. The store is not responsible for the actions (inaction) of the Buyer, the customs service and the post office during the delivery of the parcel within the country of the Buyer, and also does not compensate for losses caused by such actions (inaction). Also see p. 4.2.
3.8. Immediately after opening the parcel, the Buyer is obliged to make sure that (s)he has received his/her order in full (complete). Therefore, the Store recommends opening the parcel at home, and not at the post office. Only after the Buyer is sure that the order is complete, (s)he can throw away the package. It happens that small parts or patches stick or fall into the fold of the package. If there is a claim on the completeness of the order, the Buyer need to save the packaging (a photo of the order and packaging will be needed).
3.8.1. It is not necessary to save the package for a claim on the quality of goods (despite the fact that the goods are complete, that is, there is no claim on their quantity and composition).
4. Guarantees and returns.
4.1. The Store guarantees that all the goods fully and in detail correspond to their description and images on the website.
4.1.1. The Store guarantees that all products displayed on the website of the Store are available at the warehouse in Russia and shipped immediately after payment in the terms described in the p. 3.4 of these Rules.
4.2. The Store guarantees that the goods will be delivered if the Buyer fulfills his duties described in clause 3.7, and is responsible throughout the delivery until the goods are received by the Buyer.
4.3. The Store advises on the history, quality, use experience (if there is information about the use) of the goods sold and provides support to the Buyer before and after the purchase.
4.4. The Store never intentionally gives the Buyer one thing instead of another. If the Buyer notices a discrepancy between the ordered and recieved goods, he has the right to demand the Store to remedy the discrepancy. The Store is ready to answer any Buyer's questions during working hours.
4.5. The Store takes responsibility for defective goods in accordance with the current legislation.
4.5.1. The absence of an integral part of the goods, a clear violation of the color (stain), damage to the goods at the first treatment as a result of hidden damage or deficiencies should be recognized as a defect. Minor (that is, do not affect the performance properties and do not go beyond the historical accuracy) differences in color, details, materials are not considered a defect.
4.5.2. The size of the clothes shipped to the buyer corresponds to the specified in the invoice-letter. The discrepancy between the dimensional marking of the goods and the size specified in the invoice-letter can be recognized as a dispatch error (except in cases when there's no marking on the product or size is only on the packaging, not the product itself). The Store is not responsible in cases when the specified size does not correspont to the Buyer's dimensions.
4.6. The Buyer can return the goods of proper quality within 14 days after receiving it (from the courier, from the local post office, etc.): the Buyer has 14 days to make a decision and dispatch, including the day of reciept.
4.6.1. The buyer is not obliged to explain the reasons for the return.
4.6.2. The Buyer takes the expences to return the goods to the Store (by mail, courier). In case of a defect or dispatch error, the cost of return of the goods can be refunded to the Buyer after the goods are received by the Store and the defect/error is verified.
4.6.3. After the return of the goods of proper quality, the Buyer will receive one of the refunds below (you need to choose and give consent).
4.6.3.1. A similar product of proper quality and taking into account the wishes of the Buyer will be sent to the Buyer.
4.6.3.2. Any other goods in the amount of the returned (only if available) will be sent to the Buyer.
4.6.3.3. The buyer will receive the cost of the goods in the same way he paid for the order.
4.6.4. When the Buyer returns the goods of proper quality, the amount of compensation will be reduced by the cost of delivery.
4.6.5. Delivery of new goods instead of defective or sent by mistake is the expense of the Store.
5. Discounts and wholesale.
5.1. Discount can reach 7% for the amount of 30,000 RUB but depends on the goods in the order.
5.2. If the price of any item in the order exceeds half the total amount, the discount can not be provided.
5.3. We offer wholesale prices in our Store. A discount on some products can reach 50% for bulk purchase. Wholesale prices are valid for orders worth at least 50,000 RUB and only in case of purchase:
1) 1 piece each size of one kind of clothing;
2) 10 pieces of the same items with a retail price below 1000 RUB per piece.
3) 5 pieces of identical items with a retail price between 1000 to 5000 RUB per piece.
When assigning wholesale prices, the Store may present other requirements aimed to the organization of a constant turnover and preventing a single purchase at a reduced price.
5.4. We offer our products on a commission under a monetary guarantee. In this case, the Commission Agent (Buyer) receives the goods in the amount of 30,000 rubles without restrictions on the number and by wholesale price — for sale to his customers. Cash guarantee (cost of goods) keeps by the Consignor (Store). The Commission Agent has the right to return the goods in case they were not sold at the end of the sales period (6 months or a year) at the same price at which he received it.
6. Additions.
6.1. The following legal notices are an integral part of these Terms and Conditions: Personal Data Protection and Payment Security.